Terms of service

Welcome to Tisa! By accessing or using our website (the "Site") and purchasing our products, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.

1. General Terms

  • These Terms apply to all users, including but not limited to browsers, vendors, customers, merchants, and contributors of content on the Site.
  • By using the Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

2. Product Information

  • We make every effort to accurately display the colors and descriptions of our jewelry products, but we cannot guarantee that your computer monitor’s display of any color will be accurate.
  • We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

3. Pricing & Payment

  • All prices are listed in Indian Rupee and are subject to change without notice. We will honor the prices listed at the time of purchase.
  • We accept payments via credit cards, debit cards, and other forms of payment as listed on the Site. Payment is due at the time of purchase.
  • If an order is placed with incorrect pricing due to an error on our part, we reserve the right to cancel or modify the order.

4. Order Processing & Shipping

  • Please refer to our "Shipping Policy" for details regarding order processing times, shipping methods, and associated costs.
  • We are not responsible for delays or issues caused by the carrier.

5. Returns & Exchanges

  • As part of our commitment to transparency and customer satisfaction, please refer to our "Returns & Exchange" for detailed information regarding our return and exchange procedures.
  • All sales are final. We do not accept returns. Exchange is only made in cases of damage or defect during shipping as outlined in our policy.
  • By completing your purchase, you acknowledge and agree to our return and exchange terms.

6. Account Security

  • You are responsible for maintaining the confidentiality of your account information and password, and for all activities that occur under your account.
  • If you believe your account has been compromised, please contact us immediately.

7. User Conduct

  • You agree not to use the Site for any unlawful or prohibited purpose.
  • You must not attempt to gain unauthorized access to any part of the Site or interfere with its operation.

8. Limitation of Liability

  • To the fullest extent permitted by law, Tisa shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or purchase of our products.

9. Intellectual Property

  • All content on the Site, including but not limited to logos, text, images, and designs, are the property of its licensors and are protected by copyright laws.
  • You may not use any of our intellectual property without prior written consent.

10. Privacy

  • Your use of the Site is also governed by our [Privacy Policy], which can be found on the Site.

11. Modifications to Terms

  • We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.

12. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India without regard to its conflict of law principles.
  • Any disputes will be resolved in the appropriate courts located in India

13. Contact Us

  • If you have any questions about these Terms or need assistance, please contact us at tisa@tisa.co.in or WhatsApp us at +91-7888949634.