Shipping policy
Thank you for shopping with us! We're committed to delivering your jewelry to you as quickly and securely as possible. Below you'll find all the details about our shipping process.
1. Processing Time
- All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Locations
- We currently ship Pan-India only. International delivery is not available.
3. Order Tracking
- Once your order ships, you will receive a confirmation email with tracking information. You can track the progress of your package through the carrier’s website.
4. Packaging
- All jewelry is carefully packaged in a velvet pouch and a box to ensure it arrives in perfect condition.
5. Shipping Delays
- While we strive to ship all orders on time, please note that shipping carriers may experience delays due to weather, holidays, or other factors beyond our control. We recommend checking the tracking information for the most up-to-date status of your order.
6. Missing or Damaged Packages
- If your package is lost or damaged during transit, please contact immediately at tisa@tisa.co.in so we can assist you with filing a claim with the carrier or arranging for a replacement.
7. Contact Us
- If you have any questions about shipping, or need assistance with your order please don't hesitate to contact our customer support team at tisa@tisa.co.in or WhatsApp us at +91-7888949634